It’s in our DNA

Atisa Comprometida, a project that looks to the future

What is Atisa Comprometida?

At Atisa, we work on promoting a fair, sustainable environment, creating value solutions based on innovation and flexibility aimed at the sustainable creation of wealth and the progress of a society that places people at the centre of economic activity.

Atisa Comprometida was created with the aim of making this part of our DNA even more present as a company. The goal of this project, which forms part of our 2020-2025 Shackleton Strategic Plan, is to raise awareness and be part of the change that the future requires of us, in line with the Sustainable Development Goals (SDGs) and the 2030 Agenda.

Committed to Climate Change and the Environment

We are a sustainable company

At Atisa, we firmly believe in the importance of working to conserve the environment and fight climate change.

Carbon footprint reduction policy

At Atisa, we are work on limiting and reducing the impact that our consumption has on the environment, implementing initiatives such as a specific waste management and recycling policy , the replacement of environmentally unfriendly bulbs with LED bulbs, and the use of recycled and biodegradable paper.

Energy efficiency

We strive to optimise our energy consumption to achieve certain levels. To this end, we have implemented a policy of replacing company vehicles with hybrid or electric vehicles, and have launched a plan for the installation of solar panels in the building of the head offices, as well as electric vehicle charging points.

Supplier policy

In our responsible purchasing process, we strive to ensure our suppliers have values that are linked to and close to caring for the environment.

Committed to our team

We believe in people

Our team is an essential and strategic asset, which is why we are committed to providing them with an optimal working environment that enables them to develop professionally and personally with equal opportunities.

Personnel Health and Welfare Plan

We integrate health and welfare services through different initiatives to help improve the quality of life of our team.

Work-life balance

Through our “Yourway” Plan , we incorporate a work culture that favours the work-life balance of our professionals by offering measures such as flexible working hours, intensive working hours, and a teleworking plan.

Great Place to Work Certificate

Since 2019, we have been certified as a great place to work by the independent consultancy Great Place to Work, a project that demonstrates ATISA’s commitment to people and their growth.

Committed to Diversity and Inclusion

We are committed to equality

At Atisa, we strive daily to ensure an inclusive environment in which everyone can reach their potential, regardless of ethnicity, colour, age, sex, gender identity, ideology and opinion, religion or nationality.


Atisa’s goal is to promote the social inclusion and integration of people with disabilities, for which we collaborate with Special Employment Centres through business agreements.

Gender equality

We work towards gender equality by making commitments to gender diversity in employment through the measures implemented in our Equality Plan.

We also support parenthood, having been certified as a “Bronze Baby Friendly Company”,proving we celebrate and support our employees who are on that “journey”.


At Atisa, we pay special attention to social issues and work towards the correct integration of all the talents that represent the diversity of society.

Committed to Society

We want to motivate, inspire and generate enthusiasm

At Atisa, we strive to improve our environment, collaborating with different organisations and sponsorship programmes that, in different ways, help those who need it most.

Shared success
Atisa comprometida

Facing the future with optimism

We are one of the leading companies in the business process outsourcing (BPO) sector. At Atisa, we believe that our clients’ success is also our success. This is why our raison d’être is to promote business projects with high-value outsourced services for all areas of management.

atisa comprometida ilustración
atisa comprometida ilustración
Contact us

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Company name: GRUPO ATISA BPO, S.A. (hereinafter known as ATISA)

Tax ID: A-80092182

Address: Edificio Atisa C/ Trópico 6. Polígono Industrial las Monjas. 28850, Torrejón de Ardoz. Madrid


Telephone: 91 205 44 00

Purpose of Processing your personal data:

The purpose of processing your personal data shall be exclusively to send current legal information that may be of interest to you to your e-mail address in line with your request.

We will not pass your data on to third parties without your prior consent.

Lawful basis for data processing

The lawful basis for processing your data in order to send you legislative news is your express consent.

Categories of data processed

Identifying data: Forename, surname(s)

Contact details: E-mail address

The personal data requested is mandatory, and refusal to provide it will mean that it will not be possible to provide the services contracted.

The user guarantees that the data provided is true, accurate, complete and up to date, and is responsible for any direct or indirect damage or loss that may be caused as a result of failure to fulfil this obligation. Where the user provides data on third parties, they declare that they have their consent and undertake to provide them with the information contained in this clause, freeing ATISA from any liability in this regard. However, ATISA may perform checks to verify this fact, adopting the appropriate due diligence measures in accordance with data protection regulations.

Storage time

Your personal data will be processed for the purposes stated above until you expressly request cancellation of this subscription. Once you have requested cancellation, your data will be duly blocked and definitively deleted from our files once the corresponding legal terms have elapsed.

What rights does the data subject have?

You can write to ATISA at Edificio Atisa C/ Trópico 6. Polígono Industrial las Monjas 28850, Torrejón de Ardoz, (Madrid) or send an e-mail to: at any time and free of charge to exercise the following rights:

To withdraw the consents given.

To obtain confirmation as to whether or not ATISA is processing personal data concerning you.

To access your personal data.

To rectify inaccurate or incomplete data.

To request the erasure of your data when, among other reasons, it is no longer necessary for the purposes for which it was collected.

To obtain the restriction of data processing from ATISA when any of the conditions provided for in the data protection regulations are met.

In certain circumstances and on grounds relating to their particular situation, data subjects may object to the processing of their data. ATISA shall stop processing the data, except for compelling legitimate reasons or to exercise or defend any claims.

To obtain human intervention, to express your point of view, and to challenge automated decisions made by ATISA, where appropriate.

To request the portability of your data.

To file a claim with the Spanish Data Protection Agency, when the data subject believes that ATISA has violated the rights recognised by the applicable data protection regulations.

At ATISA, we are committed to regulatory compliance and to respecting the rights and privacy of users. If you have any questions regarding how we process your personal data, please do not hesitate to contact us via the channels indicated.