HR Outsourcing

Service Centre

Supplement your BPO HR service with our custom solutions


The HR outsourcing solutions that your company needs

At Atisa, we adapt to the needs of each of our clients. That’s why we are expanding our payroll and personnel administration outsourcing offering with this comprehensive Service Centre.

Services to reduce costs and improve business efficiency

Shared Service Centre

We know that every company needs custom solutions, so we offer a wide range of options to supplement the BPO Human Resource service:

“Before everything else, getting ready is the secret of success”.
Henry Ford, fundador de Ford
Why trust Atisa?
40 years of experience

Our experience in HR outsourcing enables us to offer a complete, high quality service to our clients.

Department in full growth

The Atisa Service Centre has evolved to become a service in its own right in our company, trusted by large companies.

Adaptation to the client

We develop our own programmes or we adapt to those you already use, such as Meta4, SAP, ALFRESCO or JIRA.

Selier Abogados
Legal advice in the field of labour law

We have the support of our law firm, SELIER ABOGADOS, to make corporate decisions.

Staying on track and up-to-date is part of our DNA

We have a variety of means to help you keep abreast of legislative trends and developments that affect your business. Discover the Bae digital magazine, the Atisa blog and our newsletters, webinars and events.

Quería agradeceros todo vuestro esfuerzo y dedicación, con un especial agradecimiento a Alfonso Ayuso por el formidable trabajo que ha realizado para que Reach, este nuevo proyecto de Omnicom, haya podido ver la luz en una situación de tanta incertidumbre. También sé que sin todas las personas que formáis Grupo Atisa nada hubiese sido posible y os quería dar la enhorabuena por el gran trabajo realizado.
Bob Mendence. Director de Nóminas de Grupo Omnicom en EE.UU
Caso de éxito

Debido a su rápido crecimiento internacional, la la administración de personal e información se había convertido en un gran reto… hasta que confió en nosotros.

¿Quieres saber cómo unificamos y automatizamos los procesos para todas las empresas del grupo? Te lo contamos muy pronto.

FAQs and queries about the Service Centre


Yes. At the Service Centre, we adapt to any process you want to outsource, even if it is very specific to your sector. At Atisa, we carry out any administrative function you require and, thanks to our multidisciplinary and integrated team, we can create the necessary tools for the process you request. Do not hesitate to propose any service.

Yes. Through different tools:

  • Call Centre control (call recording, volume of assistance, manager who receives the request, duration of the calls, no. of unanswered calls, return of unanswered calls, satisfaction surveys, etc.).
  • Benefit management control tool (receipt management per benefit, identification of the manager processing it, scanning in the “individual digital file”, etc.).

At the Service Centre, we adapt to the specific needs of each client either by implementing the service with the tools currently used by the company or with the software developed by Atisa for “Benefit Control and Call Centre Service”.

At Atisa, we adapt to the needs of the client, we collaborate with different suppliers and we even analyse the different products you work with in order to offer you different possibilities of collaboration with suppliers.

We can continue to provide the service that is already in place in your company, with the same suppliers and with your tools.

The start-up and completion times depend on the type of management the client wishes to outsource:

  • Management of Remote Employees: immediate
  • Application for temporary redundancy plan benefits: immediate
  • Employee Portal Support: immediate
  • Call Centre and Social Benefits outsourcing: maximum 3 months. It all depends on the type of benefit, the programmes used, the number of suppliers, and the group involved
  • Flexible Remuneration tool management: maximum 1 month
Contacta con nosotros

Rellena el siguiente formulario y nos pondremos en contacto contigo.


Identidad: GRUPO ATISA BPO, S.A.

CIF: A-80092182
Dirección: Edificio Atisa C/ Trópico 6, 28850, Torrejón de Ardoz. Madrid
Teléfono: 91 205 44 00
Correo electrónico:

FINALIDAD: Atender y gestionar sus solicitudes de información

LEGITIMACIÓN: Consentimiento expreso a través de la solicitud del usuario del presente formulario.

Sus datos no serán cedidos a terceros, salvo que solicitemos previamente su consentimiento o por razones de obligación legal.

DERECHOS: Usted tiene derecho a ejercitar sus derechos de acceso, rectificación, oposición, cancelación, limitación del tratamiento y a no ser objeto de decisiones automatizadas, así como a obtener información más detallada sobre el tratamiento de sus datos personales dirigiendo su solicitud a

INFORMACIÓN ADICIONAL: Se puede consultar la política de privacidad de forma más detallada aquí.

Contact us

Fill in this form and we will contact you.


Company name: GRUPO ATISA BPO, S.A. (hereinafter known as ATISA)

Tax ID: A-80092182

Address: Edificio Atisa C/ Trópico 6. Polígono Industrial las Monjas. 28850, Torrejón de Ardoz. Madrid


Telephone: 91 205 44 00

Purpose of Processing your personal data:

The purpose of processing your personal data shall be exclusively to send current legal information that may be of interest to you to your e-mail address in line with your request.

We will not pass your data on to third parties without your prior consent.

Lawful basis for data processing

The lawful basis for processing your data in order to send you legislative news is your express consent.

Categories of data processed

Identifying data: Forename, surname(s)

Contact details: E-mail address

The personal data requested is mandatory, and refusal to provide it will mean that it will not be possible to provide the services contracted.

The user guarantees that the data provided is true, accurate, complete and up to date, and is responsible for any direct or indirect damage or loss that may be caused as a result of failure to fulfil this obligation. Where the user provides data on third parties, they declare that they have their consent and undertake to provide them with the information contained in this clause, freeing ATISA from any liability in this regard. However, ATISA may perform checks to verify this fact, adopting the appropriate due diligence measures in accordance with data protection regulations.

Storage time

Your personal data will be processed for the purposes stated above until you expressly request cancellation of this subscription. Once you have requested cancellation, your data will be duly blocked and definitively deleted from our files once the corresponding legal terms have elapsed.

What rights does the data subject have?

You can write to ATISA at Edificio Atisa C/ Trópico 6. Polígono Industrial las Monjas 28850, Torrejón de Ardoz, (Madrid) or send an e-mail to: at any time and free of charge to exercise the following rights:

To withdraw the consents given.

To obtain confirmation as to whether or not ATISA is processing personal data concerning you.

To access your personal data.

To rectify inaccurate or incomplete data.

To request the erasure of your data when, among other reasons, it is no longer necessary for the purposes for which it was collected.

To obtain the restriction of data processing from ATISA when any of the conditions provided for in the data protection regulations are met.

In certain circumstances and on grounds relating to their particular situation, data subjects may object to the processing of their data. ATISA shall stop processing the data, except for compelling legitimate reasons or to exercise or defend any claims.

To obtain human intervention, to express your point of view, and to challenge automated decisions made by ATISA, where appropriate.

To request the portability of your data.

To file a claim with the Spanish Data Protection Agency, when the data subject believes that ATISA has violated the rights recognised by the applicable data protection regulations.

At ATISA, we are committed to regulatory compliance and to respecting the rights and privacy of users. If you have any questions regarding how we process your personal data, please do not hesitate to contact us via the channels indicated.