BPO Services

Employment termination

We take charge of designing and managing your company’s Restructuring and termination plans (early retirement), adapting to your circumstances and needs through a team of specialised professionals working exclusively in this line of business.


Peace of mind at all times

Both the company and the employees need a legal and administrative assistance service that provides multiple benefits. Thanks to this service, you can be sure that the conditions of the agreements reached are being fulfilled and that the administrative procedures are being carried out correctly, allowing you to allocate your resources to the active part of the company.

Services that free up the human resource department

Employment Termination BPO

If your company needs to lay off a group of employees, the way it does so is key to its corporate image, values and reputation. It is therefore important that you provide your employees with the best solution and support at the time of their termination.

Collective redundancies

We offer you an administrative and legal assistance service to ensure that the conditions of the agreements are strictly complied with and that the procedures to be carried out until employee retirement are correctly completed.

While the terminations are being processed, your company’s HR department can take care of other tasks.

The employees carry out the minimum requirements of the Authorities, always with the assistance and support of Atisa.

We provide personalised assistance to employees and carry out all the necessary procedures for the management of employment terminations.

We have the appropriate means and sufficient experience to fulfil the required functions.

Early retirement plans

We are experts in public benefits and contributions through special agreements with the Social Security Administration Office, and we focus on meeting the needs of companies and employees in early retirement plans:

Our support to the company:

  • Preliminary study and design of the Termination Plan.
  • Technical assistance for the redundancy plan negotiating table with regard to the conditions and agreements to be included in the redundancy plan in terms of the Early Retirement Plan.
  • Calculation of preliminary and final income plans.
  • Support and legal advice to the company during all phases of the termination plan.
  • Management and monitoring of the termination plan in administrative and social security procedures.
  • Management of the Redundancy Agreement.
  • Management of the termination plan through payment receipts (payroll)
    Study of the possibility of obtaining grants from the Labour Department and, where appropriate, management of the corresponding case records.

Our employee support:

  • Ongoing support and information for each employee taking early retirement throughout the different phases of the early retirement plan.
  • Personalised administrative and legal assistance for personnel taking early retirement, from the time they leave the company until they retire.
  • Processing and arranging benefits with the different offices of the Public Authorities.
  • Management of Social Security contributions through a Special Agreement or through the Labour Ministry’s Grant system.
  • Assistance for the group through a personalised system of consultations and continuous monitoring, offering different channels, and guaranteeing the appropriate response at all times.
  • Option of a portal tool for communications with the group.
The test of leadership is the ability to recognise a problem before it occurs
Jonh Maxwell
Why choose Atisa?

We take care of everything: from the design and assessment of restructuring and termination plans to legal analysis of the company’s situation and technical support in negotiations and presentations to committees for approval of the process. We always offer a service tailored to the needs of the company.

30.000 early retirements

One of the most significant cases in the whole of Spain.

logos clientes desvinculaciones
800 clients. 96.7% loyalty

Over 800 clients endorse our commitment to quality and trust us to successfully manage their early retirement plans.

Personalised assistance

To release the client company from its commitments and to manage all procedures, as well as fulfilling the agreements reached.

40 years of experience

Our mission focuses on excellence in meeting our clients’ expectations.

Our team

Made up of lawyers, actuaries, labour relations experts and administrative staff, as well as IT professionals to provide management support.

Selier Abogados
Comprehensive legal advice

Thanks to our in-house law firm, we can offer a more comprehensive employment termination service.

Staying on track and up-to-date is part of our DNA
We have a variety of means to help you keep abreast of legislative trends and developments that affect your business. Discover the Bae digital magazine, the Atisa blog and our newsletters, webinars and events.
It is a great team of professionals, always ready to solve all our doubts. I am especially grateful for their efforts over these last few difficult months, which have helped us a lot. I would single out many people, but to name a few: Cristina Herranz, Marta Sustacha, Virginia Soto, Silvia Fernández, Verónica Casas, Pilar Presa. They are exceptional!
Eva Ramé Casas. Commercial director at MIOPTICO GROUP
Success story
logo mioptico

We have advised and helped MIOPTICO GROUP, S.L. to manage its workforce following a temporary redundancy plan due to the COVID-19 crisis.

If your company is in a difficult situation, Atisa can help you.

Queries and FAQs on employment terminations


To obtain the highest quality service results, we recommend starting the service during the initial phase of the restructuring process, before reaching agreements with the employees’ legal representation. Technical advice on the wording of certain aspects in the explanatory reports and minutes of agreements reached is essential to avoid future conflicts of either an individual or a collective nature.

We adapt to the needs of our clients, and our monitoring of and support for the group of employees included in the restructuring begins at the time of termination and ends at the time of retirement, providing comprehensive support with regard to the procedures and queries that may arise during each of the procedures.

Contact us

Fill in this form and we will contact you.


Company name: GRUPO ATISA BPO, S.A. (hereinafter known as ATISA)

Tax ID: A-80092182

Address: Edificio Atisa C/ Trópico 6. Polígono Industrial las Monjas. 28850, Torrejón de Ardoz. Madrid

e-mail: gestionlopd@atisa.es

Telephone: 91 205 44 00

Purpose of Processing your personal data:

The purpose of processing your personal data shall be exclusively to send current legal information that may be of interest to you to your e-mail address in line with your request.

We will not pass your data on to third parties without your prior consent.

Lawful basis for data processing

The lawful basis for processing your data in order to send you legislative news is your express consent.

Categories of data processed

Identifying data: Forename, surname(s)

Contact details: E-mail address

The personal data requested is mandatory, and refusal to provide it will mean that it will not be possible to provide the services contracted.

The user guarantees that the data provided is true, accurate, complete and up to date, and is responsible for any direct or indirect damage or loss that may be caused as a result of failure to fulfil this obligation. Where the user provides data on third parties, they declare that they have their consent and undertake to provide them with the information contained in this clause, freeing ATISA from any liability in this regard. However, ATISA may perform checks to verify this fact, adopting the appropriate due diligence measures in accordance with data protection regulations.

Storage time

Your personal data will be processed for the purposes stated above until you expressly request cancellation of this subscription. Once you have requested cancellation, your data will be duly blocked and definitively deleted from our files once the corresponding legal terms have elapsed.

What rights does the data subject have?

You can write to ATISA at Edificio Atisa C/ Trópico 6. Polígono Industrial las Monjas 28850, Torrejón de Ardoz, (Madrid) or send an e-mail to: gestionlopd@atisa.es at any time and free of charge to exercise the following rights:

To withdraw the consents given.

To obtain confirmation as to whether or not ATISA is processing personal data concerning you.

To access your personal data.

To rectify inaccurate or incomplete data.

To request the erasure of your data when, among other reasons, it is no longer necessary for the purposes for which it was collected.

To obtain the restriction of data processing from ATISA when any of the conditions provided for in the data protection regulations are met.

In certain circumstances and on grounds relating to their particular situation, data subjects may object to the processing of their data. ATISA shall stop processing the data, except for compelling legitimate reasons or to exercise or defend any claims.

To obtain human intervention, to express your point of view, and to challenge automated decisions made by ATISA, where appropriate.

To request the portability of your data.

To file a claim with the Spanish Data Protection Agency, when the data subject believes that ATISA has violated the rights recognised by the applicable data protection regulations.

At ATISA, we are committed to regulatory compliance and to respecting the rights and privacy of users. If you have any questions regarding how we process your personal data, please do not hesitate to contact us via the channels indicated.